SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-7 Business days |
Canada, Europe |
8-14 Business days |
Australia, New Zealand |
8-14 Business days |
Central & South America |
10-20 Business days |
Asia |
8-14 Business days |
Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.
If you are unsatisfied with your order - please contact our support and we will do our best to help you out!
Customers will be responsible for paying return shipping costs.
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
*You can submit refund requests within 15 days after the guaranteed period for delivery has expired. You can do it by sending a message on Contact Us page.
Exchanges
If for any reason you would like to exchange your product. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received my nourishbelle device but the i need someone to call me or email me as i need to ask regarding my skin. Here's my order ID NOU-1NL112409DA. Please contact me
This is not a magic wand, it takes time for results, but OMG it works and and I love it. It’s much durable than the first one I purchased which was plastic and cheaply made.
I have used daily even though it says 3 days. And for a week I will tell you daily is needed im sure its an inexpensive item so not very strong daily doesn't hurt. I have amazing results one day. I woke with very droopy lids and I used across my brow and upper face for 5 min. And I swear to you my eyes were lifted. Amazing product for price. I have figured out that the serum gives better results
I received my device 2 days ago and its my first time to try it today. I'll be putting another review after couple of weeks. The device is amazing
Specially decided to write a review later, having tested the device a little. I'm 36 years old, there are no wrinkles, a little swam the contour of the face. I use a device with gel serum and just with water. I finish the cream procedure. On different parts of the face should be different force of impulse. For example, in the area of the nasolabial part of the skin is thinner-the pulse frequency is lower (my opinion). The result: turgor skin slightly increased, the nasolabial fold is less pronounced. however, the miracle is not worth waiting. For complex skin care, i even recommend it. Also, after using this device, i decided to change some of my habits: for example, use the headset to talk on the phone. The appearance of wrinkles is better to warn than to try to get rid of. Delivery 2 weeks brought by courier. I recommend the product!
Hi its been just few days & I have started using this device and its amazing Only I need guidance how often can we use? is it advisable to use every day? Also after use do is it OK if I apply Foundation or BB cream or do I wash my face with water? I m working woman is it OK if i do message in the morning and be ready wt simple makeup nd leave for office.. I have under eyes wrinkles lines is it advised to use device around that area pls assist Thaank yuu Rashmi
⭐️⭐️⭐️⭐️⭐️? A great achievement ? I am very happy ?
I really like it a lot, i 've seen improvement in my skin, i am open pores and it has served me a lot to close the pores, i use it in my night routine for a lot on level 3 of intensity, I 've seen improvement as to acne and the greasy clusters that one can feel inside the skin, i recommend the nourish belle. By the way, the first device i received was damaged because of the logistic company who delivered it to my house. But fortunately, support team quickly shipped a new device for me as a replacement. This made me really respect and love the nourish belle store.
I ordered this device as the price was affordable and though it would be a good massage tool at best but can honestly say after 3 days of daily use I am really happy to say I notice quite a difference. I’m using the red light to tighten the loose skin on my jaw line and actually I’ve used it on the inner arm area with amazing results so far. If you don’t have a jel baby oil works just as well as this enables the device to glide over the skin without any irritation.... so on that note totally satisfied with this purchase and would recommend it 100%.
Im definitely satisfied but needed a gel to make the operation easier and better. I advise this as an alternative of expensive RF machines and so on.
Received order, now the expenses for the cosmetologist will be reduced! i read reviews for a long time,,,, and here i risked ordering. the results really work. the effect is visible from the first application. i worked with yellow and blue at medium speed. passed small pimples, skin color Got better, slept swelling under the eyes. i'm very happy. i recommend this device, really works!!! the instructions can be found in the networks, with the order came without translation.
Hi, I got my NB yesterday! It supposed to recieve in another 2 weeks. U sent me the unitso early and im so glad. Used it and felt good. Hope it will work for me. Thanks NB team ❤
It doesn't hurt. I Use with serum and gel for my neck and face. Very beautiful. Acne. Wrinkles. Stains. Where i live they charged for $190 and im clearly getting the same results.
So far it's good. I can now see the difference after few times of using it. I will wait for more weeks or months to see a better results
It is my first time to try today. But i love it already. Will give a review soon.
I just received my device and i tried it today. I Feel good using it. I Wanted to remove my acne etc. Advice ladies: You need to use serum or gel because you can't glide it without serum or gel or even cream. I forgot to buy a serum from nourishbelle and just ordered the gel and serum today. Im using my own cream for the meantime. Its good so far. The Device is great. Thanks
I have been using this product for a short while and I must say that I can see an improvement in all areas, tightness, brightness and my skin feels very smooth. The unit however, stopped charging properly not long ago. I contacted the company about replacing the defective unit and they were very prompt in their response and are sending out a new unit as I type. Fantastic customer service and a great product!
I wanted to raise my opinion on the device, well it really works, i have three sessions and you can tell the difference, my skin has cleared up, i uploaded photos from before sessions, session 1, session 2 and session 3. thank you nourish belle,
I tried the device, super! There are different modes red and pink is lifting, green removes acne, yellow and pink whiten, blue-pigment spots. And the intensity of the current is adjustable, i first put it on the smallest and was upset that it does not work, and then realized and added, already the eyes were delayed! I was in the salon before, the effect is almost worse, already regretted that so much money in the salon carried. I'm very glad that there is now at home such a thing, already the line is lined up for procedures! Thanks to NB everything works fine! And the courier brought the parcel-excellent!
OMG!!!!!!For the first i found something that very effective!!! Ease of use Options to adjust levels Refreshed my face Decreased the under eye puffiness Evened skintone Created a smoother surface for make up applicationI love how this made my skin feel I used it all 3 ways and I must say my I felt so relaxed and rejuvenated after using this for 3 days I can definitely feel a difference. I recommend it highly the warming unit was my favorite. Very well made and held a charge for over 4 hours. I appreciate the help of their customer service who answered all my questions through EMAIL. Thank you NB
its good over all. i dont see any changes yet. but will update my review soon
I received my device yesterday. I used it for the first time and i felt really great. I only have one question nourish belle. How do i clean it?
I like that I can actually feel the electric current on my skin whenever I use the machine. Only use with a serum/moisturizer or gel as this will not pull or drag the skin. Great if your skin is feeling stressed, promotes relaxation.
Thank you Nourish Belle,machine and gel arrived today 11 of May 2019. I am very happy all in good condition and it take 15 days since I ordered. I will post more update. I will give NB ⭐⭐⭐⭐⭐
I was not able to pay my orders as i already reached my monthly limit. But finally I bought it already and it has arrived today here in Sydney. Gotta try it let everyone know. Thank you! Kristine